Johnson Matthey has a wide range of stakeholders with an interest in hearing from or working with the company at both a corporate and business level

Our stakeholders include any person or organisation that may interact with or have an interest in Johnson Matthey and include:

  • Customers
  • Employees
  • Suppliers
  • Fund managers
  • Shareholders
  • Communities
  • Governments
  • Non-governmental organisations
  • National and international trade associations.

We communicate with our stakeholders throughout the year and engagement is integrated into our business decision making processes.

How we engage

Ongoing dialogue Surveys / Questionaires Regular Meetings Reviews Audits Integrated Annual Report
Employees Y Y Y Y
Shareholders Y Y Y

Institutional Investors / Analysts Y Y Y

Suppliers Y Y Y Y Y Y
Customers Y Y Y

Regulatory Bodies Y

Trade Associations


Ethical Investment Markets

Voluntary Schemes



A number of our investors are interested in ethical investment and manage socially responsible investment (SRI) funds. We try to provide these investors with the information they need through regular dialogue with specialists from their organisations and participation in the key benchmarking studies – Carbon Disclosure Project, FTSE4Good, MSCI, Ethibel, DJSI.


Johnson Matthey also meets with all of its major shareholders regularly. At these meetings we often discuss matters relating to corporate social responsibility and sustainability, together with the performance and development of the group's businesses.

Engagement at all levels

Complementing our investor meetings, we engage with organisations more directly aligned with our business at a divisional and business level. They include customers, industry bodies and trade associations, local government bodies, schools, universities and local charity and community groups. There is a clear link between government policies and Johnson Matthey's products in areas such as pollution control and the use of catalysts to achieve resource efficiency. We take an active part in debate where we can contribute our experience, both locally and nationally. Further details of our stakeholder engagement activities are provided in the group's Annual Report.


We always engage with stakeholders in the communities where we have operations, which includes providing support through charitable donations and employee volunteering. When we enter a new area, we actively develop relationships with stakeholders in the local community, typically during the late planning and early construction stages of a project. We also try to minimise the impact of development through consultation with local authorities and the local community. When we have to exit an area for business reasons, we provide support both for employees who have been affected and the local community as a whole in order to minimise the impact of our departure.

Employee engagement

Our employees are a key part of helping us deliver our Sustainability 2017 Vision and strategy. Our sustainability achievements to date owe much to local initiatives to increase efficiency and eliminate waste, improve health and safety and strengthen the bonds with the community.

We celebrate employees' achievements in our annual sustainability awards. Employee engagement is important in supporting our vision. We communicate with our employees in a variety of ways – through our internal collaboration platform, the website, sustainability training and in house magazines, for example.

Customers and partners

Through communicating our progress towards Sustainability 2017 we also aim to show customers how our sustainability strategy helps us to provide sustainable, innovative products and services. Our Innovation in Action case studies showcase some of our achievements and innovation is at the heart of our business culture. We work in partnership with customers to develop innovative solutions and mitigate market or regulatory risk.