Working together to simplify the way we do business
We are transforming our organisation to make it more focused, simpler and better at execution to drive JM’s future success.
To achieve this and to help us to simplify the way we work with our suppliers, we are implementing a new JM Global Solutions approach, which will improve how we manage purchase requisitions and purchase orders (POs), process your invoices, deal with queries and manage payments. We have also invested in a new end-to-end procurement tool called Coupa.
All suppliers should make sure that they are using the correct email address and information for PO and invoice submissions with immediate effect. We are streamlining our processes which means all our invoices will be channelled through JM Global Solutions. We would like to ensure you are clear on invoice requirements to avoid any delays in processing your invoice. Johnson Matthey is made up of a number of Strategic Business Units; Corporate (Group), Clean Air (CA), Platinum Group Metal Services (PGMS), Catalyst Technologies (CT) and Hydrogen Technologies (HT), it is vital that suppliers use the right information for each of the Johnson Matthey businesses and sites. These tables outline the information needed for each business unit and the relevant contact details.
For more information about these changes visit our frequently asked questions (FAQs).
Frequently asked questions
What benefits will JM Global Solutions bring?
- Streamlining how invoices are processed and payments are managed
- Simplifying how we deal with your purchase order and invoice queries
What does the Coupa change include?
We are going to start deployment this summer, changing the way we manage supplier information, buy goods and services, raise purchase orders and process invoices. As part of this change process, we are focusing on building out content and identifying supplier enablement opportunities, such as:
-
Building on and migrating existing catalogues (if still relevant) into Coupa
-
Designing and building new content in Coupa, including Hosted Catalogues, Punch-out Catalogues and Requisition Line Forms
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Enabling in scope suppliers for cXML invoicing
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Onboarding suppliers to the Coupa Supplier Portal (CSP) for catalogue maintenance and invoicing purposes.
How will JM issue tenders/requests for proposals/information?
Globally for all our businesses and sites, we now issue these through the Coupa platform, which makes the process much easier for all involved.
We can provide how to guides should you need more information on how to use the platform when you receive a tender/RFx request.
How are purchase orders placed and will this change?
These tables confirm the format of the purchase order for each of our businesses and for sites which go live with Coupa in the coming months, and when this will change. If there is no reference to changes being made this year, we will be in touch at a later date to advise when other businesses will migrate.
If you have received a purchase order and have a query, please send a request to the email address specified in the table for the JM business who issued the purchase order.
Where do I submit invoices for payment?
This information is supplied in these tables for each of our businesses.
What information is required in order for an invoice to be ready for us to process it?
Below is a list of the mandatory information required to process and pay your invoice promptly. Without this information your invoice will not be approved for payment and there is likely to be a delay in receiving your funds.
2. Invoices must be issued in the format outlined in the table for the relevant JM business e.g. pdf unless advised to use Coupa
3. Proforma invoices are NOT to be issued to JM without pre-approval before the purchase order is issued by JM, if applicable
4. JM purchase order (PO) number
5. Vendor name and remittance address – in full
6. Remittance banking information
7. Sales Tax Number, if applicable
8. Your unique invoice number
9. Prices, amounts, unit of measure and volumes on the invoice must match with the purchase order
Please note: if your invoice does not have all the mandatory information, it will need to be requested and may cause delay in payment or rejection of your invoice.
Who will be my point of contact for invoice queries moving forward?
Moving forward, your point of contact for any queries relating to your invoice or payments will be managed as outlined in the these tables.
Please note that your Site Accounts Payable contact will no longer be available to respond to direct phone calls or emails, other than those sent to the mailboxes advised in these tables. While we understand this may be a change for some, our central team is highly experienced and dedicated to dealing with invoices.
How will you issue contracts?
Contracts templates and negotiated terms will be issued to you through our Coupa system from September 2024 and signatures on the contracts will be requested through DocuSign. The person working with you on the contract will request the names and email address for the person who should sign the contract on behalf of your organisation at the time.
How will supplier master data be managed?
We are simplifying our process of managing your organisations vendor master data and from September this year we will be requesting this data through the electronic forms in the Coupa system instead of through manually emailed excel forms.
We will still conduct bank details validation separately as this is a key fraud prevention control.
Who can I contact for further information about these changes?
If you have a specific question about Coupa you can email the team at JM_CoupaSupport@matthey.com.
If you have another question that is not covered in these frequently asked questions you can email the team at jmsuppliercommunication@matthey.com.
Key contact details and information
Information for purchase orders and invoice submissions
Platinum Group Metal Services (PGMS)
Purchase order queries
Country | BU/sub-business unit | Site location | PO number ranges | PO query email address from June 2024 | What changes in 2024 |
---|---|---|---|---|---|
UK | PGMS | Royston |
DOXXXXXXX or 60******** |
CCRPurchasing@matthey.com | PO and invoice queries only |
UK | Noble Metals | Royston |
NR4XXXXX |
NMProcurement@matthey.com | PO and invoice queries only |
UK | Metal Joining | Royston |
R03XXXX |
MJProcurement@matthey.com | PO and invoice queries only |
UK | PGMS | Brimsdown |
DOXXXXXXX or 60******** |
CCRPurchasing@matthey.com | PO and invoice queries only |
UK | Life Science Technologies | Cambridge |
45000XXXX, 89000XXXX, 43000XXXX |
Purchasing.billingham@matthey.com - PO queries jmcatalyst.finance@matthey.com - invoice queries |
PO and invoice queries only |
US | PGMS | West Deptford |
DOXXXXXXX or 2***** |
PGMSUSProcurement@matthey.com | PO and invoice queries only |
US | Noble Metals | West Whiteland |
3***** |
CCRPurchasingUS@matthey.com | PO and invoice queries only |
India | PGMS | Taloja |
45XXXXXXXX |
PO and invoice queries only | |
China | PGMS | Zhangjiagang |
60********** |
yemei.yu@mattheyasia.com | PO and invoice queries only |
Invoicing JM
All invoices must be addressed to the JM legal entity and Business Unit/Sub-business Unit listed on the purchase order you receive, details below to enable you to update your master data.
Country | Business Unit/Sub-Business Unit | Site location | Invoicing entity | Invoice format | Invoice submission by email to | When is this required |
---|---|---|---|---|---|---|
UK | PGMS | Royston |
Johnson Matthey Plc PGMS |
apinvs@matthey.com | Immediately – no visible change | |
UK | Noble Metals | Royston |
Johnson Matthey Plc Noble Metals |
nmap@matthey.com | No changes to current process | |
UK | Metal Joining | Royston |
Johnson Matthey Plc Metal Joining |
nmap@matthey.com | No changes to current process | |
UK | PGMS | Brimsdown |
Johnson Matthey Plc PGMS |
apinvs@matthey.com | Immediately – no visible change | |
UK | Life Science Technologies | Cambridge |
Johnson Matthey Plc Life Science Technologies |
johnsonmatthey@a-ip.co.uk | Immediately – no visible change | |
US | PGMS | West Deptford |
Johnson Matthey Plc PGMS |
wdap@jmusa.com | Immediately – no visible change | |
US | Noble Metals | West Whiteland |
Johnson Matthey Plc Noble Metals |
jmwwap@jmusa.com | Immediately – no visible change | |
India | PGMS | Taloja |
Johnson Matthey Chemicals India Private Limited PGMS |
Standard e-invoice |
Avinash.more@matthey.com Bibhay.kumar@matthey.com | No changes to current process |
China | PGMS | Zhangjiagang |
Johnson Matthey (Zhangjiagang) Precious Metal Technology Co. Ltd PGMS |
yemei.yu@mattheyasia.com | No changes to current process |
Corporate (Group)
Purchase order details
Please note: new PO numbers will be issued from Coupa in July/August 2024.
Country | Business Unit/Sub-Business Unit | Site location | Purchase order number ranges | Purchase order query email address | What changes in 2024 |
---|---|---|---|---|---|
UK | JMTC | Sonning |
DOXXXXXXX or 25******** |
JMSonningProcurement@matthey.com | PO queries only |
UK | Corporate | Farringdon |
DOXXXXXXX or 25******** |
JMFarringdonProcurement@matthey.com | PO queries only |
UK | Corporate | Royston |
DOXXXXXXX or 25******** |
JMFarringdonProcurement@matthey.com | PO queries only |
US | Corporate | Wayne |
25******** |
JMWayneProcurement@matthey.com | PO queries only |
LT | Corporate | Vilnius |
25******** |
JMFarringdonProcurement@matthey.com | PO queries only |
Invoicing JM
All invoices must be addressed to the JM legal entity and Business Unit/Sub-business Unit listed on the purchase order you receive, details below to enable you to update your master data.
Country | Business Unit/Sub-Business Unit | Site location | Invoicing entity | Invoice format | Invoice submission and invoice query by email to | When is this required |
---|---|---|---|---|---|---|
UK | JMTC | Sonning |
Johnson Matthey Plc |
PDF only | invoices-uk@matthey.com
-submission of invoices APUKQueries@matthey.com-general invoice queries |
Immediate effect |
UK | Corporate | Farringdon |
Johnson Matthey Plc |
PDF only | invoices-uk@matthey.com
-submission of invoices APUKQueries@matthey.com-general invoice queries |
Immediate effect |
UK | Corporate | Royston |
Johnson Matthey Plc |
PDF only | invoices-uk@matthey.com
-submission of invoices APUKQueries@matthey.com-general invoice queries |
Immediate effect |
US | Corporate | Wayne |
Johnson Matthey Plc |
PDF only | invoices-uk@matthey.com
-submission of invoices APUKQueries@matthey.com-general invoice queries |
Immediate effect |
LT | Corporate | Vilnius |
Johnson Matthey Global Business Services Lithuania UAB |
PDF only | jmgsfinancelt@matthey.com
– submission of invoices and general invoice queries |
Immediate effect |
Catalyst Technologies (CT)
Purchase order details
Country | Business Unit/Sub-Business Unit | Site location | Purchase order number ranges | Purchase order query email address from June 2024 | What changes in 2024 |
---|---|---|---|---|---|
UK | CT | Stockton |
45000XXXX, 89000XXXX, 43000XXXX |
Purchasing.billingham@matthey.com | PO queries only |
UK | CT | Chilton Site Billingham |
45000XXXX, 89000XXXX, 43000XXXX |
Purchasing.billingham@matthey.com | PO queries only |
UK | CT | Clitheroe |
45000XXXX, 89000XXXX, 43000XXXX |
Purchasing.billingham@matthey.com | PO queries only |
UK | CT(Davy) | Paddington |
45000XXXX, 89000XXXX, 43000XXXX |
Purchasing.billingham@matthey.com | PO queries only |
UK | CT(PGMS) | Cambridge |
45000XXXX, 89000XXXX, 43000XXXX |
Purchasing.billingham@matthey.com | PO queries only |
Invoicing JM
All invoices must be addressed to the JM legal entity and Business Unit/Sub-business Unit listed on the purchase order you receive, details below to enable you to update your master data.
Country | Business Unit/Sub-Business Unit | Site location | Invoicing entity | Invoice format | Invoice submission by email to | When is this required |
---|---|---|---|---|---|---|
UK | CT | Chilton Site Billingham |
Johnson Matthey Plc |
johnsonmatthey@a-ip.co.uk (submission of invoices) jmcatalysts.finance@matthey.com (general invoices queries only) |
Immediately | |
UK | CT | Stockton site | Johnson Matthey Plc | johnsonmatthey@a-ip.co.uk (submission of invoices) jmcatalysts.finance@matthey.com (general invoices queries only) |
Immediately | |
UK | CT | Clitheroe site | Johnson Matthey Plc | johnsonmatthey@a-ip.co.uk (submission of invoices) jmcatalysts.finance@matthey.com (general invoices queries only) |
Immediately | |
UK | CT | Paddington office | Davy Technologies Ltd | johnsonmatthey@a-ip.co.uk (submission of invoices) APCTqueries@matthey.com (general invoice enquiries) APCTstatements@matthey.com (statements only) |
Immediately |
Clean Air (CA)
Purchase order details
Country | Sub-Business Unit | Site location | Purchase order number ranges | Purchase order query email address from June 2024 | What changes in 2024 |
---|---|---|---|---|---|
UK | CA Technology Centre | Royston |
25******** |
ECT-ROY-PROC@matthey.com | PO and invoice queries only |
UK | CA Prototype Centre | Royston |
25******** |
ECT-ROY-PROC@matthey.com | PO and invoice queries only |
UK | CA | Royston |
25******** |
ECT-ROY-PROC@matthey.com | PO and invoice queries only |
Poland | CA | Gliwice |
25******** |
invoices.jmpoland@matthey.com | PO and invoice queries only |
Macedonia | CA | Skopje |
46********; 47********; 51******** |
MKPurchasing@matthey.com | PO and invoice queries only |
Germany | CA | Redwitz |
10********; 81********; 84******** |
poredwitz@matthey.com | PO and invoice queries only |
Sweden | CA | Gothenburg |
20**** |
inkop@matthey.com | General request for support from Procurement |
Invoicing JM
Country | Business Unit/Sub-Business Unit | Site location | Invoicing entity | Invoice format | Invoice submission by email to | When is this required |
---|---|---|---|---|---|---|
UK | CA Technology Centre | Royston |
Johnson Matthey Plc |
Invoices-uk@matthey.com | May 2024 | |
UK | CA Prototype Centre | Royston |
Johnson Matthey Plc |
Invoices-uk@matthey.com | May 2024 | |
UK | CA | Royston |
Johnson Matthey Plc |
Invoices-uk@matthey.com | May 2024 | |
Poland | CA | Gliwice |
Johnson Matthey Poland Sp. z o.o. |
invoices.jmpoland@matthey.com | May 2024 | |
Macedonia | CA | Skopje |
Johnson Matthey Dooel |
JMECTSkopje-Invoice@matthey.com | May 2024 | |
Germany | CA | Redwitz |
Johnson Matthey Catalysts (Germany) GmbH |
JMC-RP-RED@matthey.com | May 2024 | |
Sweden | CA Technology Centre | Gothenburg |
Johnson Matthey AB |
ekonomi@matthey.com | May 2024 |
Hydrogen Technologies (HT)
Purchase order details
Country | Sub-Business Unit | Site location | Purchase order number ranges | Purchase order query email address from june 2024 | What changes in 2024 | When is this required |
---|---|---|---|---|---|---|
UK | HT | Swindon |
45000XXXX |
htprocurement@matthey.com | PO and invoice queries only | May 2024 |
UK | HT | Culham |
45000XXXX |
htprocurement@matthey.com | PO and invoice queries only | May 2024 |
Invoicing JM
Country | Business Unit/Sub-Business Unit | Site location | Invoicing entity | Invoice format | Invoice submission by email to | When is this required |
---|---|---|---|---|---|---|
UK | HT | Swindon |
Johnson Matthey Hydrogen Technologies Ltd. |
fcaccountspayable@matthey.com | May 2024 | |
UK | HT | Culham |
Johnson Matthey Hydrogen Technologies Ltd. |
fcaccountspayable@matthey.com | May 2024 |